Calling
A collection of help articles related to making and receiving calls.
- Make your first callPlace a call from the keyboard with ⌘K, or from Contacts and History with the mouse.
- Choose which devices ring, and for how longSet the call sequence for your devices and divert calls when you're offline or busy.
- How to disable your personal voicemail
- Set up your voicemailTurn voicemail on or off, choose a greeting, get transcripts and summaries, and set a PIN for desk phones.
- How to use Call Pickup Groups feature
- Set your summon keyChoose the key you press twice to bring Olatti to the front from any app, in the desktop app's General settings.
- Use the voice assistantHold a key, say who you want to call, and let go. Turn it on and choose the key in the desktop app.
- Record calls, and pause recording when you need toHow call recording works on Olatti, where recordings live, and how to pause during card details.
- Transcripts, summaries and searching what was saidRead a call instead of replaying it, and find the one you need by what was said.
- Missed calls and their statusSee every missed call, who called back, and mark each one Handled, Unreturned or Unresolved.
- Switch a live call to another deviceMove a call from your desk to your mobile, or the other way, without the other person noticing.
- Answer and manage incoming callsWhat happens when someone calls you, on every device you've signed in to.
- Notification settingsChoose what Olatti tells you about, with what sound, on which device, and when.
- Set up your microphone, speaker and cameraPick the devices Olatti uses for calls and meetings, and test them before your first call.
- During a call: mute, hold, transfer, park and switch deviceEvery control on the call bar, what it does, and when to use it.