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Sign in to Olatti, and what to do if you can't

Email and password, Google or Microsoft, on the web, desktop and mobile. Plus the fixes when it doesn't work.

Written By Axel Molist

Last updated About 1 month ago

Sign in at app.olatti.com, or in the desktop or mobile app, with the same details everywhere: your email and password, or the Google or Microsoft account you signed up with.

Sign in

  1. Open app.olatti.com, or the Olatti app.

  2. Choose Continue with email, Continue with Google or Continue with Microsoft, whichever you used to create your account.

  3. With email, enter your address and password.

You stay signed in on that device until you sign out, from your name at the top right.

On your phone, without typing

The mobile app can sign you in from a QR code. On the web or desktop app, go to Settings > Profile and click QR login, then scan the code with the mobile app.

Change your password

Go to Settings > Profile and click Change password. You'll need your current password.

Forgotten your password

Use the forgotten-password link on the sign-in screen. We email you a link to set a new one. If the email doesn't arrive, check spam, and check you're using the address you signed up with.

Can't sign in

  • "Continue with Google" says no account. You probably signed up with email, or with a different Google account. Try the other method.

  • The code never arrives. Codes and reset links go to the email on your account. Wait two minutes, check spam, then use Resend.

  • You were invited by a colleague. Your login is created when you accept the invitation email. Find it and click the link; then sign in.

  • Still stuck. Email support@olatti.com from the address on your account and we'll sort it.

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