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Privacy and data

Export your data or leave

Get your recordings, transcripts and contacts out, and the order to do things in if you're leaving.

Written By Axel Molist

Last updated About 1 month ago

Your data is yours. Recordings can be downloaded from History, and everything else can be exported on request. If you're leaving, there's a sensible order.

Download recordings

Open History, find the call, and use the row's menu to download the recording. Transcripts and summaries are shown alongside; copy what you need.

Export everything

For a full export of recordings, transcripts, voicemails, messages and contacts, email privacy@olatti.com from the account owner's address. Say what you want and for which period.

If you're leaving

  1. Port your numbers out first. They're reserved for 30 days after closure, then may be released.

  2. Export your content. You have 30 days after termination; content is deleted within 90.

  3. Cancel. It takes effect at the end of the current billing period.

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