Message a colleague or start a channel
Send a direct message or create a channel from Messages, or straight from the calls bar.
Written By Axel Molist
Last updated About 1 month ago
Messages is where you talk to colleagues in writing. A message to one person is a direct message; a conversation with several people is a channel. Either way it's the same thread on every device, and the same gesture that places a call sends a message.
Message someone, or start a channel
Open Messages and click the + next to the heading.
In New message, type the names of one or more colleagues.
Click Create.

One name opens a direct message. Two or more creates a channel.
From the calls bar
Press ⌘K, type a colleague's name, and press Shift+Enter instead of Enter. The direct message opens with the cursor in the message box.
In a conversation
Type and press
Enterto send.Share files and voice notes in the thread.
Start a video meeting with everyone in the conversation.
Search all your messages with the magnifying glass at the top of the list.
Good to know
Read receipts are on by default. Turn them off under Settings > General.

Notifications for messages are set under Settings > Notifications, including a quiet window if you don't want them in the evening.
To delete a conversation, click the name at the top of it and choose Delete conversation.
Related
Was this helpful?
Still need help? Ask the team