Privacy and data
Where your data is processed, how long it's kept, recording lawfully, and getting it out
- Export your data or leaveGet your recordings, transcripts and contacts out, and the order to do things in if you're leaving.
- How long we keep your dataRetention periods for recordings, messages, account records and what happens after you leave.
- Recording calls lawfullyYou're the controller of your recordings. What that means in practice for a UK business.
- Where your calls and transcripts are processedVoice, transcription and summarisation run on Olatti's own infrastructure in UK data centres, not a third-party AI service.